Knowledge Base
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General & Pricing
What is ZilFox?
ZilFox Technologies is an IT company. We build custom software, web applications, and business systems — ERP platforms, CRM tools, booking engines and e-commerce — and back them with the SEO and paid campaigns that bring in customers. We are a Nepal-registered company based in Kathmandu, working with clients across seven countries.
What makes ZilFox different from other agencies?
Most agencies market a product they did not build. We engineer the system first, then run the growth on top of it — so one team is accountable for both the software and the results it produces. We also ship our own products, ShikZya and EZPharmo, which run in production under our name.
Do you guarantee results?
While nobody can control Google or Facebook, we guarantee a flawless, data-backed strategy. We constantly test and adjust our work to give you the absolute highest chance of success.
What is the minimum budget required to work with ZilFox?
Our basic services start at NPR 1,399. Comprehensive monthly marketing plans (like Ads or Social Media) range from NPR 4,999 to NPR 19,999+. Custom software and web application projects are quoted individually based on scope.
Are there any hidden fees?
Never. We are 100% transparent. You pay us our management fee, and you pay your ad budget directly to Google or Facebook. There are no hidden cuts.
Do you lock clients into long-term contracts?
We don't force you into strict, long-term contracts. However, we do highly recommend sticking with SEO and organic marketing for at least 3 months to see real, lasting results.
How do I start working with ZilFox?
Simply fill out the form on our 'Contact Us' page. We will set up a quick call to understand your business and show you exactly how we can help you grow.
Do you offer refunds?
Because of the massive amount of time, research, and expert work we put in from day one, we do not offer refunds on our marketing or website services.
Where is ZilFox located?
Our Nepal office is at 29, Ghattekulo Marga, Kathmandu 44600. ZilFox Technologies Pvt Ltd is registered in Nepal, and we deliver for clients across seven countries — the US, Canada, Germany, Portugal, India, Nepal and Bangladesh.
Do you work with clients outside Nepal?
Yes. Roughly half our work is for clients outside Nepal — including the US, Canada, Germany and Portugal. Projects run over video calls, shared boards and scheduled check-ins, and we keep working hours that overlap with your timezone.
Can we meet in person in Kathmandu?
Yes. Our Kathmandu office is at 29, Ghattekulo Marga, and we are happy to meet across the Valley — Lalitpur and Bhaktapur included. Call +977 974 083 2619 or email connect@zilfox.com to arrange a time.
Do you build custom software, not just websites?
Yes — that is our main work. We build ERP platforms, CRM systems, inventory and POS software, booking engines, school management systems and internal dashboards. A website is often just the front door to the system underneath.
What software has ZilFox built?
Our own products are ShikZya, a cloud education platform running Nepali schools end-to-end with 80+ modules across 11 portals, and EZPharmo, pharmacy counter software with POS billing and FEFO batch and expiry control. For clients we have delivered logistics dashboards, retail CRM suites, booking platforms, inventory systems and school ERPs.
How much does custom software cost?
Custom software is quoted per project, because scope varies enormously — a single-purpose internal tool and a multi-role ERP are not comparable. We scope the work first, then give you a fixed written quote with a timeline before anything is built.
How long does a software project take?
A focused web application typically takes 6 to 10 weeks. Larger platforms with multiple user roles, payments and reporting usually run 3 to 6 months. We ship in stages so you see working software early rather than waiting until the end.
Will the software be ours?
Yes. Once the project is paid in full, you own the code, the design and the domain outright. There is no lock-in and no licence you have to keep paying us for.
Do you maintain the software after launch?
Yes. We offer maintenance covering security updates, bug fixes, hosting checks and small enhancements. Most clients keep us on for this because the team that built the system is fastest at changing it.
Can you take over software someone else built?
Often, yes. We start with a paid technical audit of the existing codebase and tell you honestly whether it is worth continuing or cheaper to rebuild. We will not take on a project we cannot support properly.
What types of websites do you build?
We build all 14 major types of websites! From simple Business sites and Blogs, to advanced E-commerce stores, Real Estate portals, Healthcare clinic sites, and fully Custom Web Applications.
What is the starting price for a website?
Our high-quality, sales-driven websites start at an investment of NPR 19,999.
How fast will my website load?
We build websites that load in under 2 seconds. A fast website keeps customers from leaving and makes Google rank you much higher.
Is SEO included in web development?
Yes! We build the website with all the hidden technical rules in place so Google can easily read and rank your site from day one. It is 100% SEO-ready.
Do you design E-commerce and NGO websites?
Absolutely. For E-commerce, we set up full product catalogs and secure payment gateways. For NGOs, we build trust-focused pages with easy online donation systems.
Will my website work well on mobile phones?
100%. Since most people browse the internet on their phones today, we make absolutely sure your website looks and works perfectly on all mobile devices.
Do you provide website maintenance after launch?
Yes, we offer maintenance packages to keep your website secure, fast, and updated at all times without you having to worry about technical issues.
Will I own the website?
Absolutely. Once the project is paid in full, you own 100% of the website, the design, and the domain.
How much does SEO cost?
Our monthly SEO packages, designed to help you dominate Google search results, start at NPR 14,999.
How long does SEO take to show results?
You will start seeing positive changes in 4 to 6 weeks. However, the biggest increases in traffic and sales usually happen after 3 to 6 months of steady work.
Do you guarantee a #1 ranking on Google?
Anyone promising an instant #1 ranking is lying. What we do guarantee is safe, high-quality work that consistently pushes your website to the top of Google over time.
How do you build backlinks?
We get other respected, high-quality websites to link back to yours. This acts like a 'vote of trust' for Google. We never use spam or fake links.
What is a Technical SEO Audit?
We scan your website to find and fix hidden errors, broken pages, or speed issues that might be stopping Google from showing your site to customers.
Do you do Local SEO?
Yes! We optimize your Google Maps profile so that when people nearby search for your services, your business shows up first.
Do you write the SEO content?
Yes, our team writes high-quality articles and pages that both Google algorithms and your human customers will love and understand.
What are Performance Ads?
Unlike regular ads that just show your logo, performance ads are designed specifically to get people to click, call, or buy. We track every rupee to ensure it brings you money back.
What is the management fee for Performance Ads?
Our fee to manage your ad campaigns starts at NPR 9,999/month (this does not include the money you pay directly to Facebook or Google for the ads).
What ad platforms do you manage?
We run highly targeted ad campaigns on Google, Meta (Facebook and Instagram), LinkedIn, and YouTube.
Do you provide the ad images and videos?
Yes, we create eye-catching images, engaging videos, and persuasive text for your ads. We test different versions to see which ones get the most customers.
What are Lookalike Audiences?
We take the data of your best customers and ask Facebook or Google to find thousands of other people who behave exactly like them, bringing you more perfect buyers.
What is Remarketing?
If someone visits your website but doesn't buy, we use remarketing to show them your ads again on other websites or apps, gently reminding them to come back.
What happens if an ad isn't working?
We watch your ads daily. If an ad is wasting money, we turn it off immediately and move your budget to the ads that are actually bringing in sales.
What is your Social Media Strategy?
We don't just post random pictures. We use smart strategies to create content people actually want to watch, turning your social media followers into real paying customers.
What is the starting price for Social Strategy?
Our professional social media management and strategy plans start at NPR 12,999/month.
How do you make content go viral?
We study current trends, use popular audio, and edit videos so they grab attention in the first 3 seconds, making people want to watch and share.
How does social media bring in leads?
We set up a clear path for the user. When they watch a video, we make it very easy for them to click a link, visit your site, and leave their contact details.
Do you handle Influencer Marketing?
Yes, we find trusted online creators and pay them to recommend your product to their followers. These campaigns start at NPR 15,000.
How do you choose the right influencers?
We don't just look at who has the most followers. We analyze their audience to make sure they are real people who will actually want to buy your specific product.
How do you match my brand's voice?
When we start working together, we figure out exactly how you want to sound—professional, fun, or educational—and we write every single post in that exact voice.
What is Reputation Management?
It's all about your online image. We help you get more 5-star reviews, neutralize negative comments, and make your business look highly professional. Services start at NPR 4,999.
Can you delete bad Google reviews?
We cannot magically delete real reviews, but we use smart methods to dispute fake ones and flood your profile with so many positive reviews that the bad ones get buried.
How do you get more 5-star reviews?
We set up an automated system that texts or emails your customers. Happy customers are guided to Google to leave a review, while unhappy ones are sent to a private feedback form.
Why is Reputation important?
Even if you run the best ads in the world, people will search your name before buying. If they see a 2-star rating, they will leave. We make sure they see 5 stars.
Do you manage Google My Business (GMB)?
Yes, keeping your Google Maps profile updated, active, and full of positive reviews is a huge part of how we help local businesses grow.
Can you get positive articles written about my brand?
Yes, we have connections with online news and blog sites. We can get positive articles published about your business so you look like an industry leader.
How quickly can you fix a bad review?
As soon as you hire us, we immediately start putting out positive information and gathering good reviews to bury the negativity within the first few weeks.